Choose White-Glove Treatment for Delivery of Delicate Goods

White-glove delivery is the delivery of valuable, delicate or high-end goods. The term “white-glove” is a symbol of professionalism, cleanliness and careful handling. It refers to the special attention required when handling items that can be easily smudged or damaged.

The exact origin of the term is not well-documented. In the context of delivery and logistics, it likely evolved organically over time to describe services that go beyond standard delivery practices.

At Redkey Express, we transport all types of goods—from a single document in an envelope to a truckload of cargo. All our drivers are known for taking care of the goods they transport, but our white-glove drivers are specially-trained to handle items that require the utmost care.

Depending on the clients’ needs, our white-glove service can include:

  1. The taking of extra precautions to avoid mishandling, bumping or dropping
  2. Bringing the items inside the customer’s home, office or other location
  3. Assembly and installation
  4. Packing and unpacking
  5. Removing packaging materials
  6. Inspection and quality check, allowing refusal or return of damaged goods on the spot
  7. Scheduled appointments at convenient times to reduce waiting
  8. Specialized equipment, like padded blankets, dollies and custom crating
  9. Constant communication to keep customers informed about the status of their delivery and any delays

When is White-Glove Appropriate?

Our customers request the white-glove treatment when asking for the delivery of:

  • High-end furniture
  • Antiques
  • Artwork
  • Appliances
  • Electronics
  • Medical equipment

They also ask for white-glove when a premium delivery experience is desired for any reason. If you have any doubt about the durability of your goods—even when you are not asking for white-glove treatment, speak to the delivery company when making your booking. Share your concerns so they can be especially watchful.

Call a Delivery Service You Can Trust

You don’t get a second chance with white-glove delivery. That’s why it is important to choose a service you know you can trust—whether you need small package delivery in Cincinnati or a semi-truckload delivered to California. It is a good idea to ask the person giving or selling you the high-end item who they usually trust to move such precious cargo.

You want a company with experience moving delicate items. Ask how long they have been doing white-glove delivery, and their track record. Ask for references with customers who have hired them for the delivery of items similar to yours.

Here at Redkey Express, we have been doing white-glove deliveries for over 20 years. We have many repeat customers who won’t call anyone else when their cargo is vulnerable.

How Much Extra Does it Cost?

White-glove delivery is a premium service that usually costs more than regular delivery.

The added cost will depend on a number of factors:

  1. How far your items are being transported
  2. Their size and weight
  3. If assembly and installation are included
  4. If packing/unpacking services are included
  5. The delivery window
  6. The value and sensitivity of the items
  7. The difficulty of accessing the delivery location, such as navigating narrow hallways or flights of stairs
  8. The level of insurance you want

Getting Quotes for White-Glove Delivery

As with all services, it makes sense to get more than one quote. At Redkey Express, you can request a quote on our website and a dispatcher will call you immediately to learn more about your needs. (We have professional dispatchers on the job 24/7.)

When searching local delivery companies nearby, make sure you compare apples to apples with your quotes. Choose the logistics provider that offers the best balance of services and cost for your situation. Be sure to review their terms and conditions, including any potential extra charge or fees, before you make a decision.