No Loading Dock or Forklift? Try Cincinnati Liftgate Delivery

Don’t have a loading dock or forklift to get materials on/off trucks? No worries! Redkey Express offers great liftgate delivery service in Cincinnati and surrounding areas.

All of our box trucks have a foldable liftgate platform on the back. This makes it easy to move freight from the truck to the ground without any additional equipment. It is particularly helpful for moving heavy or bulky materials that can not be lifted manually.

This service protects products from damage during delivery, and can lead to cost savings from using minimal equipment and manpower.

Here’s the liftgate process:

1. We arrive and assess whether the shipment requires a liftgate or not.
2. If needed, our driver lowers the liftgate platform to ground level. The platform acts as an elevator, using hydraulic pressure controlled at a switch box to lift heavy items from the ground to the truck bed (and back down on the other end of the delivery).
3. We then load the shipment onto the platform with the help of pallet jacks, hand trucks or human muscle – depending on the size and weight of the item being carried.
4. Once the shipment is securely positioned on the liftgate platform, the driver raises it back up to truck bed level.
5. Upon arrival at the recipient’s destination, the process is reversed. We unload the item into the recipient’s garage, loading dock or other accessible location.

When do you need a Cincinnati liftgate service?

Cincinnati appliance delivery companies (like us) often use liftgates. Liftgate delivery is also common for moving

• furniture,
• heavy machinery and
• palletized goods.

It saves time and effort for both the shipper and the recipient, ensuring safe and efficient handling of goods during the delivery process.

What makes a good liftgate delivery service?

When you need liftgate delivery around Cincinnati, consider these factors before choosing a service:

Reliability: Find out if the service has a good reputation for consistent, on-time delivery. You need timely delivery to keep your activities and operations running smoothly

Communication: Does the company have clear and proactive communications procedures? Can you track your delivery’s progress through an online customer portal, or can you opt-in for email notifications that your shipment is confirmed, picked up and delivered? Delivery status updates put Redkey customers’ minds at ease that their shipments will arrive on time.

Equipment Quality: Well-maintained liftgate equipment is essential for safe and efficient loading and unloading. We conduct regular maintenance and inspections on all our vans, trucks and semis, making sure the liftgate mechanisms are operating properly.

Equipment malfunctions due to maintenance negligence not only delay deliveries, they can result in accidents.

Safety Protocols: Safety protocols for both the delivery personnel and the recipients are important. They include proper training for liftgate operation, safety gear, and adhering to best practices to prevent injuries.

Customer Service: This is one of Redkey’s advantages: as we are fairly small, everyone who answers the phone is authorized to solve problems on the spot.

You don’t have to wait for the customer service rep to get permission from higher ups. It’s a customer-centered approach that fosters trust and satisfaction among our loyal clients.

Damage Prevention: Taking precautions to prevent damage to the goods being shipped are key to good liftgate service. Proper packaging, handling techniques and attention to detail during loading/unloading minimize the risk of damage or loss.

Flexibility: Because things are always changing with our customers, we offer a range of services including

1. Courier services
2. Last mile delivery
3. Direct/expedited services (hot shot)
4. Scheduled and routed delivery
5. Air freight services
6. Dedicated services

By helping you select the right service and the right vehicles, we can help you minimize the cost of delivery.