The dispatcher coordinates the type and size of the vehicle used for the delivery in your request to minimize your shipping expense and maximize the safety of the load to its destination. The following information is requested when requesting a delivery:
• dimensions such as length, width, and height of the load
• weight of the load
• type of load such as pallet, box, package
The dispatcher also assures that the driver has all the necessary supplies such as straps, safety equipment, and the appropriate vehicle for an efficient delivery to the destination.