How to Find the Right Cincinnati Delivery Company for Your Needs

The delivery service field is competitive in Cincinnati, which is good for customers! We’re all doing our best to earn your repeat business.

Unless you already know a good nearby delivery service company, it might be worth doing some research, asking for recommendations, comparing prices and then testing the service with a small, non-critical delivery.

You could start with these resources:

• Google Maps: Find and locate courier services close by with reviews and ratings.
• Yelp: Read reviews and see ratings for local delivery services.
• Nextdoor: Get recommendations from neighbors.
• Angi: Find reputable local services with verified reviews.

If you want to be methodical, here are some preliminary steps that can narrow your search to 4-5 companies that are

• reliable,
• efficient and
• trustworthy

(And if your test run doesn’t go well, try someone else!)

Step 1: Let your fingers do the walking (on the internet)

1. Use search engines to look for delivery services in your area. Search terms like “delivery companies near me” or “delivery companies in Cincinnati.”
2. Use local online business directories or review sites like those above or My Business to find delivery services and read reviews from other customers.
3. Check reviews on platforms like Google, Yelp or Trustpilot to see what others have said about the service.
4. Pay attention to the overall ratings and look for feedback patterns to identify consistent strengths and weaknesses.

Step 2: Ask for recommendations

1. Ask friends, family and colleagues who they have used.
2. Ask nearby shop and business owners who they like.

Step 3: Check social media

1. Join community groups on Facebook where you can ask for recommendations and get firsthand feedback.
2. Follow the social media pages of courier services to see how they interact with customers and handle issues.

Step 4: Check their credentials

1. Ensure every service you are considering is licensed and has enough insurance to cover the value of your cargo.
2. Look for any industry certifications or memberships in professional organizations.

Compare services, prices, customer service and support

Once you have found 1-3 delivery service companies in your area that look promising, it’s time to dig deeper:

• Find out what service they offer, and if these dovetail with your needs.
• Look for companies that offer online tracking, real-time updates and user-friendly websites.
• Get apples-to-apples quotes from each service. Make sure their pricing is transparent, with no hidden fees.
• Contact Customer Service with some questions about your needs to gauge their responsiveness and helpfulness. How quickly you get to a helpful person will be a good sign of the kind of company you are dealing with.
• Check if they offer multiple channels for support (phone, email, chat).

What you can learn from a trial run

Use the service for a small or non-urgent delivery to see how they perform. Assess their

• timeliness,
• accuracy,
• ability to deliver your item(s) in good condition,
• professionalism and

your overall experience, including the ease of booking the delivery and whether they offered proof of delivery through an electronic signature or photo.

Why consider Redkey Express

We are a growing family-owned and -operated expedited delivery service in Cincinnati, specializing in ground freight shipped direct in same-day and next-day deliveries.

Our mission is to provide best-in-class transportation services to our customers safely, efficiently and affordably by utilizing the most qualified personnel and dependable equipment.

Our focus is immediate response time with a team of professional drivers prepared to move at your command.

Whether you need an envelope, pallet, several skids or a full semi-trailer load moved from Point A to Point B, we are small enough to listen and big enough to deliver.