Last Mile Delivery

The last leg of the transportation process in the supply chain is often considered the most crucial–and challenging–part of the process, because it requires getting goods to their destination quickly, efficiently and accurately, typically within a short distance.

Important aspects of last mile delivery include:

  1. Distance: This can vary from a few blocks in cities to several miles in rural areas.
  2. Speed: Customers expect fast delivery, often within hours or even minutes, especially in the context of e-commerce and on-demand services.
  3. Cost: Last mile delivery can be costly due to fuel, labor and vehicle maintenance. Optimizing these costs is a constant challenge.
  4. Traffic congestion: In urban areas, congestion can significantly slow down last mile deliveries and increase costs. Companies often need to find innovative solutions to navigate congested streets.
  5. Customer experience: The last mile is the final touchpoint between a company and its customers, making it a key element in shaping the customer experience. Timeliness and communication with customers are vital.
  6. Sustainability: With increasing awareness of environmental concerns, there is a growing emphasis on making last mile delivery more sustainable by
    • using electric vehicles,
    • optimizing routes and
    • reducing emissions.

A trusted Cincinnati final mile delivery company

Our Last Mile Delivery Group provides

  1. business-to-business,
  2. job site,
  3. residential and
  4. specialty pickup and delivery services

within the tri-state and surrounding areas. The last leg of the journey is the extremely important, and our team ensures your satisfaction via a dedicated group of trained dispatchers available 24/7 and professional drivers who know the Greater Cincinnati streets like the back of their hands.

24/7 dispatching with a live human

Unlike our competitors, we don’t use machines or an after-hours answering service to field your calls. Instead, our team leverages our own assets to act as your single point of contact.

In addition, our team is supported by cutting-edge technology and is eager to develop a custom solution to meet your needs!

Redkey Express Last Mile Delivery options include:

  • Rush Delivery: Pick up within 1.5 hours and deliver within 3 hours
  • Same Day Delivery: Deliver by 5 PM. *Order must be placed by noon
  • Next-Day Delivery: Pick up today and deliver tomorrow
  • 24/7 service
  • White glove
  • Liftgate
  • Ladder rack

Our innovative solutions

Last mile delivery is a dynamic and evolving field, driven by changes in consumer behavior, advances in technology and the growth of e-commerce. As a result, we are continually seeking innovative solutions to make last mile delivery more efficient, cost-effective, and customer-centric.

Here are some of the ways Redkey is responding to the need for affordable, faster, greener and more reliable last-mile delivery:

  1. Route optimization: We use software and algorithms to plan the most efficient delivery routes, taking into account traffic, package size and delivery windows.
  2. Delivery lockers: We have secure, accessible lockers at various locations where customers can pick up their packages at their convenience.
  3. Cutting-edge tracking technology: Redkey provides real-time updates on the status and location of deliveries.