When a delivery arrives, most customers don’t fill out a comment card or send you detailed feedback. But that doesn’t mean they’re not paying attention. Every delivery directly reflects the quality and dependability of your business, whether you’re sending a small same-day package or a large pallet of inventory. Here are four things your customers […]Read More
When you need a fragile package delivered across town, every detail counts. It’s not just about speed, but also trust, professionalism, and protecting your precious cargo during transport. Choosing the right small package delivery service can mean the difference between a satisfied customer and a costly problem. Why Local Small Package Delivery Beats National Carriers If […]Read More
Three things are changing local last-mile delivery: logistics tracking customer focus Here’s how each element is transforming the final mile of delivery in Cincinnati and elsewhere: Smart logistics are making delivery smarter, faster and leaner Delivery companies are using smart logistics that leverage AI, IoT and data analytics to optimize every part of the last-mile process: […]Read More
A lot goes into the cost of delivery: what we are carrying, where it is going, when you need it delivered, and how it gets there. Selecting an appropriate vehicle for your delivery can mean a big difference in affordability. That’s one reason clients all over Cincinnati prefer Redkey; while we are a small-enough company […]Read More
Integrated warehousing and distribution offers benefits to Cincinnati businesses aiming to streamline their supply chain and improve the customer experience. When warehousing (storage and inventory management) is seamlessly connected with distribution (order fulfillment and delivery), you gain a more efficient, agile and cost-effective operations. Here are seven benefits to using integrated warehousing/distribution companies like Redkey Express: […]Read More
Expedited freight is a shipping service we provide at Redkey Express that emphasizes speed and direct delivery to ensure cargo arrives quickly, usually within a few days–or even the same day. Expedited freight is characterized by: Faster delivery: Compared to regular delivery, expedited freight provides significantly quicker shipping times, often overnight or within a few business days. Direct delivery: Expedited freight […]Read More
How important is it to get last-mile delivery — the last leg in the supply chain–right? According to Worldmetrics, 57% of consumers have abandoned an online purchase due to slow delivery speed. According to Credence Research, 88% of consumers are willing to pay more for same-day or faster delivery, emphasizing the value placed on […]Read More
The benefits of shopping locally have been well documented across many industries. When you shop small, you are more likely to boost the local economy, create new jobs, and support the growth of your community. It’s no surprise, then, that the same holds true for delivery services. Local delivery services offer key advantages over national […]Read More
Outsourcing to a same-day courier service in Cincinnati can help improve productivity, reduce your overhead and keep employees focused on serving customers. Productivity and revenue Keeping employees focused on higher performance areas, such as marketing and sales, can boost your company’s revenue. With Redkey handling small or large package delivery, your employees can focus on […]Read More
Many companies ignore customer service at their peril. These statistics from en.wikipedia.org tell the tale: A 5% increase in customer retention (built through better customer service) can raise lifetime profits 50% on average across many industries; in some sectors, like insurance, that increase can boost profits up to 90%. Brand loyalty has long-term value. Some […]Read More
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