Blog and Resources

How Three Pillars are Transforming the Final Mile of Delivery

10 vehicles which makes up part of the fleet of Redkey Express trucks, on gravel, shown under a bright blue sky.

Three things are changing local last-mile delivery: logistics tracking customer focus Here’s how each element is transforming the final mile of delivery in Cincinnati and elsewhere: Smart logistics are making delivery smarter, faster and leaner Delivery companies are using smart logistics that leverage AI, IoT and data analytics to optimize every part of the last-mile process: […]Read More

Choosing the Right Vehicle for Your Delivery Needs

Several vehicles which makes up part of the fleet of Redkey Express trucks, on gravel, shown under a bright blue sky.

A lot goes into the cost of delivery: what we are carrying, where it is going, when you need it delivered, and how it gets there. Selecting an appropriate vehicle for your delivery can mean a big difference in affordability. That’s one reason clients all over Cincinnati prefer Redkey; while we are a small-enough company […]Read More

7 Reasons to use Integrated Warehousing and Distribution

Employee from Redkey Express standing next to freight in warehouse.

Integrated warehousing and distribution offers benefits to Cincinnati businesses aiming to streamline their supply chain and improve the customer experience. When warehousing (storage and inventory management) is seamlessly connected with distribution (order fulfillment and delivery), you gain a more efficient, agile and cost-effective operations. Here are seven benefits to using integrated warehousing/distribution companies like Redkey Express: […]Read More

Navigating the Challenges of Expedited Freight

Redkey Express stake bed truck with freight on the back.

Expedited freight is a shipping service we provide at Redkey Express that emphasizes speed and direct delivery to ensure cargo arrives quickly, usually within a few days–or even the same day. Expedited freight is characterized by: Faster delivery: Compared to regular delivery, expedited freight provides significantly quicker shipping times, often overnight or within a few business days. Direct delivery: Expedited freight […]Read More

The Critical Link between Last-Mile Delivery and Customer Satisfaction

Redkey Express employee standing in front of branded van, holding a package.

How important is it to get last-mile delivery — the last leg in the supply chain–right? According to Worldmetrics, 57% of consumers have abandoned an online purchase due to slow delivery speed. ​ According to Credence Research, 88% of consumers are willing to pay more for same-day or faster delivery, emphasizing the value placed on […]Read More

Why a Local Small Package Delivery Service Wins

10 vehicles which makes up part of the fleet of Redkey Express trucks, on gravel, shown under a bright blue sky.

The benefits of shopping locally have been well documented across many industries. When you shop small, you are more likely to boost the local economy, create new jobs, and support the growth of your community. It’s no surprise, then, that the same holds true for delivery services. Local delivery services offer key advantages over national […]Read More

Help Your Small Business Grow: Outsource Delivery

Redkey Express employee standing in front of branded van, holding a package.

Outsourcing to a same-day courier service in Cincinnati can help improve productivity, reduce your overhead and keep employees focused on serving customers. Productivity and revenue Keeping employees focused on higher performance areas, such as marketing and sales, can boost your company’s revenue. With Redkey handling small or large package delivery, your employees can focus on […]Read More

Not Getting Great Customer Service? Try a Different Carrier

photo of friendly Redkey Express employee smiling

Many companies ignore customer service at their peril. These statistics from en.wikipedia.org tell the tale: A 5% increase in customer retention (built through better customer service) can raise lifetime profits 50% on average across many industries; in some sectors, like insurance, that increase can boost profits up to 90%. Brand loyalty has long-term value. Some […]Read More

Trucker Safety Guidelines that Could Help Us all get Home in One Piece

Redkey Express branded stake bed truck getting loaded with freight.

Cincinnati courier service drivers pay more attention to safety than most drivers. A study done by the University of Michigan showed accidents involving commercial vehicle were mostly caused by passenger cars (81-91%). Crashes aren’t only dangerous; they get more expensive every year. The average jury verdict over $1 million went up almost 1,000 percent from […]Read More

Construction Companies Save Time and Money with a Local Logistics Partner

Redkey Express forlkift operator lifting stack of freight.

Some construction companies use warehouses close to their projects to safely store materials until they are needed. Others use jobsite delivery services to avoid work disruptions. But what if you could store your lumber, concrete, steel, plumbing fixtures, etc. at a warehouse near your jobsite, and have these supplies delivered when you need them by […]Read More