Blog and Resources

Help Your Small Business Grow: Outsource Delivery

Redkey Express employee standing in front of branded van, holding a package.

Outsourcing to a same-day courier service in Cincinnati can help improve productivity, reduce your overhead and keep employees focused on serving customers. Productivity and revenue Keeping employees focused on higher performance areas, such as marketing and sales, can boost your company’s revenue. With Redkey handling small or large package delivery, your employees can focus on […]Read More

Not Getting Great Customer Service? Try a Different Carrier

photo of friendly Redkey Express employee smiling

Many companies ignore customer service at their peril. These statistics from en.wikipedia.org tell the tale: A 5% increase in customer retention (built through better customer service) can raise lifetime profits 50% on average across many industries; in some sectors, like insurance, that increase can boost profits up to 90%. Brand loyalty has long-term value. Some […]Read More

Trucker Safety Guidelines that Could Help Us all get Home in One Piece

Redkey Express branded stake bed truck getting loaded with freight.

Cincinnati courier service drivers pay more attention to safety than most drivers. A study done by the University of Michigan showed accidents involving commercial vehicle were mostly caused by passenger cars (81-91%). Crashes aren’t only dangerous; they get more expensive every year. The average jury verdict over $1 million went up almost 1,000 percent from […]Read More

Construction Companies Save Time and Money with a Local Logistics Partner

Redkey Express forlkift operator lifting stack of freight.

Some construction companies use warehouses close to their projects to safely store materials until they are needed. Others use jobsite delivery services to avoid work disruptions. But what if you could store your lumber, concrete, steel, plumbing fixtures, etc. at a warehouse near your jobsite, and have these supplies delivered when you need them by […]Read More

How Can You Address Today’s Delivery Challenges?

A delivery truck driving on a freeway, featuring the company's logo on the side.

Both shippers and local delivery service companies are facing rising costs, new customer expectations, supply chain disruptions and other issues. Here are some of the biggest issues: 1. Rising costs Fluctuating fuel costs often increase transportation expenses, sometimes on a dime. Finding and retaining skilled drivers is tough, especially with increasing demand. Storage, handling, and […]Read More

Sell Appliances? 3PL Delivery Might be a Smart Move

Several vehicles which makes up part of the fleet of Redkey Express trucks, on gravel, shown under a bright blue sky.

Many retailers are moving away from delivering large items like appliances themselves and contracting with third parties like Redkey Express for delivery. Using third-party appliance delivery in Cincinnati can be a great business decision if managed well. The key is choosing the right partner, setting clear service expectations and having a system for handling issues […]Read More

Hot Topics in Trucking

Redkey Express van driving at CVG airport.

At Redkey Express, one of the best delivery service companies in Cincinnati, we are always looking for ways to help our customers make delivery safer, more efficient and more affordable. Here are some of the issues currently on our radar: 1. Autonomous and Semi-Autonomous Trucks Semi-autonomous features—such as automated braking, lane-keeping and adaptive cruise control—are […]Read More

Do you Need On-Demand or Hotshot Delivery? Here’s how to tell

10 vehicles which makes up part of the fleet of Redkey Express trucks, on gravel, shown under a bright blue sky.

We offer a full range of delivery services at Redkey Express, including on-demand and hotshot delivery. Because they are both designed for time-sensitive shipments, these two delivery modes are easily confused. Here’s a comparison: On-demand delivery On-demand delivery is a service model where goods or services are provided to customers immediately upon request. This model […]Read More

The Many Advantages of Using a Local Courier

Redkey Express employee standing in front of one of their branded vehicles.

You have lots of options when it comes to delivery. Using a local company offers several advantages, especially for businesses or individuals with specific needs. Here are eight reasons partnering with a local courier like Redkey Express is often the better option: 1. Faster Delivery Proximity Advantage: Local companies like Redkey Express typically operate within […]Read More

Tips for a Flawless Package Delivery

Redkey Express employee standing in front of branded van, holding a package.

Ensuring a smooth package delivery involves careful preparation, tracking and communication. First, choose a reliable delivery service Compare Cincinnati small package delivery companies for speed, cost and reliability. Check reviews and references. See if the delivery companies you are considering offer services tailored to any special needs you may have. Pack your item securely Make […]Read More