How important is it to get last-mile delivery — the last leg in the supply chain–right? According to Worldmetrics, 57% of consumers have abandoned an online purchase due to slow delivery speed. According to Credence Research, 88% of consumers are willing to pay more for same-day or faster delivery, emphasizing the value placed on […]Read More
The benefits of shopping locally have been well documented across many industries. When you shop small, you are more likely to boost the local economy, create new jobs, and support the growth of your community. It’s no surprise, then, that the same holds true for delivery services. Local delivery services offer key advantages over national […]Read More
Outsourcing to a same-day courier service in Cincinnati can help improve productivity, reduce your overhead and keep employees focused on serving customers. Productivity and revenue Keeping employees focused on higher performance areas, such as marketing and sales, can boost your company’s revenue. With Redkey handling small or large package delivery, your employees can focus on […]Read More
Many companies ignore customer service at their peril. These statistics from en.wikipedia.org tell the tale: A 5% increase in customer retention (built through better customer service) can raise lifetime profits 50% on average across many industries; in some sectors, like insurance, that increase can boost profits up to 90%. Brand loyalty has long-term value. Some […]Read More
Cincinnati courier service drivers pay more attention to safety than most drivers. A study done by the University of Michigan showed accidents involving commercial vehicle were mostly caused by passenger cars (81-91%). Crashes aren’t only dangerous; they get more expensive every year. The average jury verdict over $1 million went up almost 1,000 percent from […]Read More
Some construction companies use warehouses close to their projects to safely store materials until they are needed. Others use jobsite delivery services to avoid work disruptions. But what if you could store your lumber, concrete, steel, plumbing fixtures, etc. at a warehouse near your jobsite, and have these supplies delivered when you need them by […]Read More
Both shippers and local delivery service companies are facing rising costs, new customer expectations, supply chain disruptions and other issues. Here are some of the biggest issues: 1. Rising costs Fluctuating fuel costs often increase transportation expenses, sometimes on a dime. Finding and retaining skilled drivers is tough, especially with increasing demand. Storage, handling, and […]Read More
Many retailers are moving away from delivering large items like appliances themselves and contracting with third parties like Redkey Express for delivery. Using third-party appliance delivery in Cincinnati can be a great business decision if managed well. The key is choosing the right partner, setting clear service expectations and having a system for handling issues […]Read More
At Redkey Express, one of the best delivery service companies in Cincinnati, we are always looking for ways to help our customers make delivery safer, more efficient and more affordable. Here are some of the issues currently on our radar: 1. Autonomous and Semi-Autonomous Trucks Semi-autonomous features—such as automated braking, lane-keeping and adaptive cruise control—are […]Read More
We offer a full range of delivery services at Redkey Express, including on-demand and hotshot delivery. Because they are both designed for time-sensitive shipments, these two delivery modes are easily confused. Here’s a comparison: On-demand delivery On-demand delivery is a service model where goods or services are provided to customers immediately upon request. This model […]Read More
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