Last Mile Delivery
The last leg of the transportation process in the supply chain is often considered the most crucial — and challenging — part of the process, because it requires getting goods to their destination quickly, efficiently and accurately, typically within a short distance.
Important aspects of last mile delivery for Cincinnati businesses to keep in mind include:
- Distance: This can vary from a few blocks in cities to several miles in rural areas.
- Speed: Customers expect fast delivery, often within hours or even minutes, especially in the context of e-commerce and on-demand services.
- Cost: Last mile delivery can be costly due to fuel, labor and vehicle maintenance. Optimizing these costs is a constant challenge.
- Traffic congestion: In urban areas, congestion can significantly slow down last mile deliveries and increase costs. Companies often need to find innovative solutions to navigate congested streets.
- Customer experience: The last mile is the final touchpoint between a company and its customers, making it a key element in shaping the customer experience. Timeliness and communication with customers are vital.
- Sustainability: With increasing awareness of environmental concerns, there is a growing emphasis on making last mile delivery more sustainable by
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- using electric vehicles,
- optimizing routes and
- reducing emissions.
A trusted Cincinnati final mile delivery company
Our Last Mile Delivery Group provides many kinds of services, all within the Cincinnati tri-state and surrounding areas:
- Business-to-business delivery
- Job site delivery
- Residential delivery
- Specialty pickup and delivery services
The last leg of the journey is extremely important, and our team ensures your satisfaction via a dedicated group of trained dispatchers available 24/7 and professional drivers who know the Greater Cincinnati streets like the back of their hands.
24/7 dispatching with a live human
Unlike our competitors, we don’t use machines or an after-hours answering service to field your calls. Instead, our team leverages our own assets to act as your single point of contact.
In addition, our team is supported by cutting-edge technology and is eager to develop a custom solution to meet your needs!
Redkey Express Last Mile Delivery options include:
- Rush Delivery: Pick up within 1.5 hours and deliver within 3 hours
- Same Day Delivery: Deliver by 5 PM. *Order must be placed by noon
- Next-Day Delivery: Pick up today and deliver tomorrow
- 24/7 service
- White glove
- Liftgate
- Ladder rack
Our innovative solutions
Last mile delivery is a dynamic and evolving field, driven by changes in consumer behavior, advances in technology and the growth of e-commerce. As a result, we are continually seeking innovative solutions to make last mile delivery services more efficient, cost-effective, and customer-centric.
Here are some of the ways Redkey is responding to the need for affordable, faster, greener and more reliable last-mile delivery:
- Route optimization: We use software and algorithms to plan the most efficient delivery routes, taking into account traffic, package size and delivery windows.
- Delivery lockers: We have secure, accessible lockers at various locations where customers can pick up their packages at their convenience.
- Cutting-edge tracking technology: Redkey provides real-time updates on the status and location of deliveries.
